COMPREHENSIVE PRIVACY NOTICE
INTEGRAL PRIVACY NOTICE
This Integral Privacy Notice of the Web Page www.grupobatia.com.mx establishes the terms in which SERVICIOS INDUSTRIALES BATIA, S.A. DE C.V. (hereinafter Grupo Batia) uses and protects the information provided by its users at the time of using its website. This document provides information about the Responsible for your personal data, what kind of information we may collect and the purposes for which we request your information when you browse our website.
This Privacy Notice complies with the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals (hereinafter the “Law”), its regulations and other applicable provisions in Mexico, being the country in which the establishment of the entity Grupo Batia of your personal data is located.
Grupo Batia, with address at Avenida Coyoacan 1704, Colonia del Valle, 03100, Benito Juarez, Mexico City, Mexico, and internet portal www.grupobatia.com.mx, is responsible for the use and protection of your personal data, and in this regard we inform you as follows:
For what purposes will we use your personal data?
Grupo Batia may process your personal data for the following primary purposes:
Provide information to the holders about the business units, products and services marketed by Grupo Batia, when they so request.
Attention through electronic means.
Statistics and historical record of navigation on the Grupo Batia website.
Data analysis through the use of analytical technologies, artificial intelligence and / or “big data”, in order to evaluate the use of services and information we provide on the website of Grupo Batia.
Sending offers, special and/or additional benefits, launching of new products or services, and in general any type of advertising information that is considered relevant, through email, which is provided periodically and may be canceled at any time.
Secondary purposes
In order to comply with the purposes described in this Privacy Notice, Grupo Batia will not use your personal data for secondary purposes.
What categories of personal data do we collect?
Specifically, Grupo Batia may collect and process the following categories of personal data:
- Identification data
- Contact data
- Navigation, device and
- geolocation data
- Sensitive personal data
In order to comply with the purposes described in this Notice, Grupo Batia does not process or request sensitive personal data.
Personal data of third parties
If you provide Grupo Batia personal data of third parties for verification of possible conflicts of interest, you must inform them about the existence of the processing of your personal data and the content of this Privacy Notice. If you provide such information, you also state with your delivery that you previously have the consent of their owners to provide their information to Grupo Batia and that they are correct and complete.
With whom do we share your personal information and for what purposes?
Your personal information may be transferred, within or outside the territory of Mexico, to the following categories of recipients and for the purposes identified:
Public agencies; federal, state and/or municipal public administrations; commissions; institutes and/or regulatory entities, for compliance with public safety regulations, as well as for compliance with judicial or administrative requirements issued by competent authorities.
Service providers, to obtain services for the purpose of centralized safeguarding of information; control of registrations and cancellations; modifications on the scope of the contracted services; as well as for the performance of analysis and statistics on our clients, in order to evaluate, improve and design new services.
Affiliated or subsidiary companies of Grupo Batia, to communicate to these entities (Business Units of Grupo Batia) about information requested by the Users about products and services marketed by such business units.
The Law establishes that the aforementioned data transfers do not require your consent in order to be carried out, but the Responsible Party is obliged to inform about them. However; if we communicate your data to any affiliate or subsidiary of Grupo Batia, these companies will be new responsible for your data and will inform you of the purposes and legislation applicable to the processing of your personal data.
Public agencies; federal, state and/or municipal public administrations; commissions; institutes and/or regulatory entities, for compliance with public safety regulations, as well as for compliance with judicial or administrative requirements issued by competent authorities.
Service providers, to obtain services for the purpose of centralized safeguarding of information; control of registrations and cancellations; modifications on the scope of the contracted services; as well as for the performance of analysis and statistics on our clients, in order to evaluate, improve and design new services.
Affiliated or subsidiary companies of Grupo Batia, to communicate to these entities (Business Units of Grupo Batia) about information requested by the Users about products and services marketed by such business units.
The Law establishes that the aforementioned data transfers do not require your consent in order to be carried out, but the Responsible Party is obliged to inform about them. However; if we communicate your data to any affiliate or subsidiary of Grupo Batia, these companies will be new responsible for your data and will inform you of the purposes and legislation applicable to the processing of your personal data.
How can you exercise your rights of Access, Rectification, Cancellation and Opposition? You are entitled to exercise your rights of access, rectification, cancellation or opposition of your personal data. Keep in mind that ARCO Rights include:
Access: the right you have to know what data we have about you, as well as to know how we use or share it.
Rectification: the right you have to request at any time the rectification of your data, if for any reason they are incorrect, inaccurate or incomplete in our databases.
Cancellation: the right to request that we delete your information, starting with its blocking and subsequent definitive deletion.
Opposition: the right you have to indicate a legitimate reason why we should stop using your personal data.
For the exercise of any of the ARCO Rights, you may submit the respective request by downloading the Grupo Batia format on the website www.grupobatia.com.mx/aviso.html or we make available to you the “Single Format for the Exercise of ARCO Rights and Revocation of Consent.” which you may request by email: [email protected].
For the exercise of any of the ARCO Rights, you may submit the respective request by downloading the Grupo Batia form on the website www.grupobatia.com.mx/aviso.html or we provide you with the “Single Form for the Exercise of ARCO Rights and Revocation of Consent” which you may request by email: [email protected].
For the exercise of any of the ARCO Rights, you must submit the respective request through the following means: email [email protected] . The request must include or be accompanied by:
For the exercise of any of the ARCO Rights, you must submit the respective request through the following means: email [email protected].. The request must include or be accompanied by:
Your full name and address, or other means of communicating the response to your request;
Your full name and address, or other means of communicating the response to your request;
A copy of a document proving your identity, and if applicable, legal representation if someone is exercising the right on your behalf;
A clear and precise description of the ARCO Right you wish to exercise and the personal data related to your request; and
If applicable, any other information or document that will help us locate your personal data.
Grupo Batia will respond to your request within 20 (twenty) business days from the date it is sent and received. If the request is successful, we will make it effective within 15 (fifteen) working days following the date on which the response is communicated. In case the information and/or documentation provided in your request is incomplete, erroneous and/or insufficient, or if the necessary documents to prove your identity or the corresponding legal representation are not attached, we will request you to correct and remedy the deficiencies in order to process the request. You will have 10 (ten) working days to comply with the requirement and correction of the request; otherwise it will be considered as not submitted.
The use of electronic means for the exercise of ARCO Rights authorizes Grupo Batia to respond to the corresponding request through the same means, unless you indicate another means of contact in your request, clearly and expressly.
The right of cancellation is not absolute. So Grupo Batia must keep information to comply with various legal obligations and to do so may share your personal data with other entities or agencies. In such cases, the right of cancellation may have to be requested to the entity that received your personal data.
The contact details of the person or department of personal data, which is in charge of processing the ARCO Rights requests, are as follows:
Name of the person or department in charge of personal data: Lic. Ángel Guadarrama Sánchez.
Address: Avenida Coyoacán 1704, Colonia del Valle, 03100, Benito Juárez, Mexico City.
Do you want to revoke your consent?
In some cases, you may revoke your consent to the processing of your personal data; however, this revocation cannot have retroactive effects, that is, it cannot affect situations, procedures or transfers carried out before the revocation of your consent; nor in cases where such revocation involves the impossibility of fulfilling obligations arising from a legal relationship in force between you and Grupo Batia, or involves the breach of general provisions of public order that establish the obligation to maintain the processing of your personal data for a certain period of time.
The contact details of the person or department of personal data, which is in charge of processing the ARCO Rights requests, are as follows:
Name of the person or department in charge of personal data: Lic. Ángel Guadarrama Sánchez.
Address: Avenida Coyoacán 1704, Colonia del Valle, 03100, Benito Juárez, Mexico City.
Do you want to revoke your consent?
In some cases, you may revoke your consent to the processing of your personal data; however, this revocation cannot have retroactive effects, that is, it cannot affect situations, procedures or transfers carried out before the revocation of your consent; nor in cases where such revocation involves the impossibility of fulfilling obligations arising from a legal relationship in force between you and Grupo Batia, or involves the breach of general provisions of public order that establish the obligation to maintain the processing of your personal data for a certain period of time.
You may send a consent revocation request to [email protected], following the instructions applicable to the exercise of ARCO Rights.
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer the following means: Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Agency (PROFECO), in order that your personal information is not used to receive advertising or promotions of goods or services. For further information on such registration, you may consult the PROFECO’s Internet portal (repep.profeco.gob.mx), or contact the aforementioned agency directly by calling from Mexico City at 55 4333 0123 and from the rest of the Mexican Republic at 800 890 86 57.
Automatic means to collect personal data
We inform you that on our website we use “cookies”, “web beacons” or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we collect through these technologies will be used to manage the user’s session, as well as to display the content in the corresponding language.
The personal data we obtain from these tracking technologies are the following:
- Session IDs, user name and passwords
- User’s preferred language
- User’s browser type
- Type of user’s operating system
- Date and time of the start and end of a user’s session
- Searches performed by a user
If you do not wish to provide non-specific information, you can set your browser to refuse cookies, web beacons or other technologies, or to alert you when a site tries to send them to you. However, if you disable the option to accept cookies, web beacons or other technologies, some sections or services of our website may not function properly. To find out how to disable them in your browser, please consult your provider’s website (for example: Internet Explorer, Google Chrome, Mozilla Firefox, Safari, among others).
How can you find out about changes to this privacy notice? This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes.
We are committed to keep you informed about the changes that this privacy notice may undergo, in such cases, we will publish such changes on the website: www.grupobatia.com.mx Privacy Notice section. If you wish, you may request the latest version of this Privacy Notice through our email [email protected].
ATTENTIVELY
SERVICIOS INDUSTRIALES BATIA S.A. DE C.V.
Through its legal representative
Lic. Ángel Guadarrama Sanchez
